CONDITIONS OF ENTRY

• Visitors to IMAX Melbourne must abide by warnings and instructions
• Smoking or vaping is not permitted at IMAX Melbourne
• Food and drink must only be consumed in designated food areas
• Electronic devices, cameras, and recording devices must not be used during any movie, and users will be asked to leave
• Non-commercial/photography is permitted in other areas of IMAX Melbourne unless specifically prohibited. Commercial filming/photography by prior arrangement only
• Hot food that was not purchased at IMAX is not permitted in the theatre
• For safety, footwear must be worn at all times
• IMAX Melbourne will not be liable for lost or stolen property. Please ensure that personal items are not left unattended
• Management reserves the right to refuse entry, to remove any person from the site and to inspect bags

TICKET PURCHASES

• Movie tickets purchased from IMAX Melbourne via this website, or on-site are non-refundable and must not be re-sold
• Movie tickets booked in error, or if you cannot make your booking can be transferred to an alternative session by contacting us prior to your session. No tickets will be exchanged after the commencement of the movie session. An administration fee may apply to a ticket exchange. Please ensure you include your booking details and the session time you wish to exchange to when contacting us
• Movie tickets can only be purchased from this website using credit or debit cards, Paypal or IMAX Melbourne gift cards or vouchers
• All prices include tax where applicable
• A maximum of 10 tickets can be purchased per transaction
• Initial seat reservations for movie tickets are carried out by an automated logarithm to provide 'Best Available' seating. These seat reservations can be changed by the purchaser to any other available seat
• By purchasing movie tickets via this website you agree that you will accept the seat reserved for each ticket purchased and sit in this allocated seat
• Child tickets are for children aged 3-15 inclusive. Children under 3 do not require a ticket but must sit on your lap
• Premium Seating is not suitable or available for children aged 15 years and under
• Children 12 years of age or under must be supervised by an adult (17 years or older)
• Parents/Guardians are required to ensure their children do not disrupt the enjoyment of others
• IMAX Melbourne may refuse to sell movie tickets to you or withdraw any movie tickets from sale via this website
• Movie tickets are available subject to the classification of the relevant film as per the Film Classification Board and proof of age ID may be required
• Where discounted or concession tickets are purchased, valid ID must be presented upon collection of the tickets and/or theatre entry. Applicable proof of concession includes Student cards, Health Care cards, Pensioner Concession card and Department of Veteran Affairs Concession card
• IMAX Melbourne tickets must be purchased directly by you from the IMAX Melbourne website. Tickets are not available through ANY third-party suppliers and tickets purchased via these means will not be accepted by IMAX Melbourne

GIFT CARDS

• Only valid at IMAX Melbourne
• Valid for 3 years from date of purchase
• Cannot be extended, exchanged, recharged, replaced, refunded, resold or redeemed for cash. Change will not be given for any outstanding balance
• Can be redeemed online or onsite for value towards any IMAX purchase including tickets to any movie session or for any Candy Bar item
• To redeem online: select your chosen movie, session time, tickets, seats and Candy Bar items (if applicable). On the Personal Details page, enter the gift card number in the ‘Add Gift Cards’ field and click Apply
• If additional payment is required, you may make payment via PayPal or credit/debit card

GIFT MEMBERSHIPS

• Only valid at IMAX Melbourne
• Valid for 3 years from date of purchase
• Cannot be extended, exchanged, recharged, replaced, refunded, resold or redeemed for cash. Change will not be given for any outstanding balance
• Can be redeemed online or onsite for an IMAX Big League Membership purchase
• To redeem online: select to buy a membership and add all required details. On the Personal Details page, enter the gift card number in the ‘Add Gift Cards’ field and click Apply
• If additional payment is required, you may make payment via PayPal or credit/debit card

TWENTY TWO DOLLAR TUESDAYS

• All feature film tickets a maximum of $22 on Tuesdays
• No further discounts apply (excluding child tickets)
• Valid any session except public holidays, special event screenings and films advertised 'No Free Tickets' or 'NFT'
• Surcharge applies for Premium seating

$7 SECOND DOCUMENTARY DEAL

• Senior, adult, concession and child tickets are $7 each
• Not valid for group bookings
• Both films must be viewed on the same day
• Valid for tickets purchased onsite only (not available online)
• $7 ticket is valid for IMAX documentaries only, not valid for feature length movies
• Not valid with any other offer and no further discounts apply

PARKING

• Car park located under Melbourne Museum with entrances off both Rathdowne Street and Nicholson Street
• All prices are inclusive of GST
• Lost tickets incur maximum day rate
• Carpark clearance height is 2150mm
• Carpark is under 24-hour video surveillance
• To recieve the discounted parking rates, customers must exit prior to 5:30am on the day after they enter the car park
• Opening hours to enter the car park are 5:30am until midnight daily (customers can exit the car park at any time)

JOINT TICKETS

• When purchasing joint tickets for IMAX and Melbourne Museum, Adults will save $8 and Seniors will save $5
• Joint tickets are available to be purchased for IMAX documentaries only
• Joint tickets to Melbourne Museum include Museum Entry only
• Not valid for group bookings
• Joint tickets can be purchased on-site at IMAX Melbourne and Melbourne Museum and via the Melbourne Museum website. Joint tickets cannot be purchased via the IMAX website
• Can be used in conjunction with the IMAX $7 second documentary deal but isn’t available in conjunction with any other discount or offers