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Accessibility

IMAX Melbourne offers a range of accessible services and technologies to help make the IMAX experience accessible to as many people as possible.

PARKING
Accessible parking spaces are available on Level P2 of the Melbourne Museum carpark.

PHYSICAL ACCESS
Lift access is available from the carpark to the museum forecourt and then IMAX is accessible from a separate lift near the IMAX entrance.

PUBLIC TRANSPORT
There are a number of ways to get to IMAX by public transport:
Tram: Tram route 86 or 96 to the corner of Nicholson or Gertrude Streets. Please visit the Yarra Trams website to assist with your access options.The free City Circle Tram goes to Victoria Parade, which is one stop before IMAX. Train: Get the city loop train to Parliament Station, which has lift access to the top of Lonsdale Street. Please visit the Metro Trains website to assist with your train commute. IMAX Melbourne is two blocks from Parliament Station.  

ACCESSIBLE TOILETS
An accessible toilet is available on the main foyer level at IMAX. Access toilets are located across all levels of Melbourne Museum, available during Museum operating hours (10am - 5pm).

ACCESSIBLE SEATING
Wheelchair accessible spaces with companion seating are available to be purchased when booking online by selecting the wheelchair space on the seat map, or by calling IMAX on 03 9663 5454.

 COMPANION CARD

IMAX is proud to support Companion Card and offer a complimentary admission upon presentation of a valid companion card at the time of purchase. During peak periods we recommend booking your tickets in advance by selecting the 'wheelchair and companion' ticket online, or by calling IMAX on 03 9663 5454.

DEAF/HEARING IMPAIRMENT 

  ASSISTED LISTENING

Hearing loop devices, suitable for hearing aid users, are available on request at the IMAX Candy Bar. It is recommended that users allow an extra 5 minutes prior to the start of the session for collection. Some form of identification may be required and held until the device is returned at the end of the movie.

 CLOSED CAPTIONING

IMAX Melbourne has a closed captioning (CC) system called Captiview available for hearing impared customers. The device fits into the seat cup holder and displays the dialogue in text on the screen. The Captiview system can be used in any seat, however for comfort we recommend that customers do not use the system in the front 3 rows of the cinema. Captiview devices are available from the IMAX Candy Bar; it is recommended that users allow an extra 5 minutes prior to the start of the session for collection. Instructions on how to use the system will be provided when you receive the devices. Some form of identification may be required and held until the device is returned at the end of the movie.

Most films have closed captioning available, however please always check the specific film information page for the closed captioning symbol. Please do not hesitate to contact us directly should you wish to seek clarification or further information on Captiview at IMAX.

BLIND/LOW VISION

 AUDIO DESCRIPTION

Audio Description (AD) devices offer customers who are blind or have low vision a narration of what is happening visually on the screen. Most films have audio description available, however please always check the specific film information page for the AD symbol. Audio description devices are available from the IMAX Candy Bar; it is recommended that users allow an extra 5 minutes prior to the start of the session for collection. Instructions on how to use the system will be provided when you recieve the system. Some form of identification may be required and held until the device is returned at the end of the movie.

AUTISM FRIENDLY

IMAX has resources available for families and teachers visiting with children on the Autism Spectrum.